FAQ
1). Who are the GLASS EMPTY Signal Coasters For?
Pubs, clubs, bars, cafes and breweries that want to show their patrons that they care about them during times of distress and play a role in helping them turn their distress around.
When there are signs of suicide ideation, when someone deploys the GLASS EMPTY Signal or when a GLASS EMPTY coaster is handed to someone behind the bar (a Pub Whisperer), a mate, family member, loved one, colleague or Community Whisperer they can get the support they need.
2.) Does every participating pub, club, bar, cafe and brewery need a Whisperer Team?
No, just as long as the venue has a person in the pub available to help someone in distress.
3.) When someone is in distress is advice giving helpful?
Generally speaking, no. The act of just listening without offering feedback is powerful. Sometimes people will either just need to express their grief, or if they want advice they will ask for it. If you want to provide feedback on what you've noticed, ask them if it's ok first and term it with an "I statement". For instance: "I've noticed you've not been yourself lately. Is it ok if I tell you what I've noticed?" Professional support is always encouraged.
4.) Why is suicide prevention training important?
Having conversation tools to guide you in a chat with someone in distress is more important than being unequipped, if someone is unable to find hope, a reason or to be dissuaded from a suicide plan.
5.) What are the main ingredients of a successful conversation who has shown the signs of suicide distress?
Connection and trust. Without compassion, consistency and respect, there would no trust and no connection. Therefore, no conversation around suicide distress. Such things are usually deeply personal and a conversation around how someone is feeling can be difficult. So compassion, consistency and respect are vital in creating connection and trust.
Pubs, clubs, bars, cafes and breweries that want to show their patrons that they care about them during times of distress and play a role in helping them turn their distress around.
When there are signs of suicide ideation, when someone deploys the GLASS EMPTY Signal or when a GLASS EMPTY coaster is handed to someone behind the bar (a Pub Whisperer), a mate, family member, loved one, colleague or Community Whisperer they can get the support they need.
2.) Does every participating pub, club, bar, cafe and brewery need a Whisperer Team?
No, just as long as the venue has a person in the pub available to help someone in distress.
3.) When someone is in distress is advice giving helpful?
Generally speaking, no. The act of just listening without offering feedback is powerful. Sometimes people will either just need to express their grief, or if they want advice they will ask for it. If you want to provide feedback on what you've noticed, ask them if it's ok first and term it with an "I statement". For instance: "I've noticed you've not been yourself lately. Is it ok if I tell you what I've noticed?" Professional support is always encouraged.
4.) Why is suicide prevention training important?
Having conversation tools to guide you in a chat with someone in distress is more important than being unequipped, if someone is unable to find hope, a reason or to be dissuaded from a suicide plan.
5.) What are the main ingredients of a successful conversation who has shown the signs of suicide distress?
Connection and trust. Without compassion, consistency and respect, there would no trust and no connection. Therefore, no conversation around suicide distress. Such things are usually deeply personal and a conversation around how someone is feeling can be difficult. So compassion, consistency and respect are vital in creating connection and trust.
